Consumers have been reporting suspicious text messages and calls from scammers posing as their bank, walking them through steps to send money with a payment app. Keeping your information safe is our highest priority. While while we may contact you to alert you to unusual activity on your account – we’ll never ask you to give us sensitive passcodes, PINS or credentials. If you’re ever not sure if a communication you receive from us is authentic, give us a call at 800.922.6872 to confirm.
Watch this educational video from our partners at Zelle® to learn more about payment app scams and how to spot them.
Zelle and Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.