Our fraud mitigation team has learned that criminals are targeting businesses in our communities by posing as NH-based bank employees. The scammers typically reach out by phone or email and indicate that there is an issue with your accounts or payments. They may even spoof the email address and/or phone numbers to look like the communication is from your bank. As the scenario unfolds, the scammer gains your trust and asks for sensitive online banking information to help resolve the problem.
Once they have access to your online banking, a scammer will work quickly – adding themselves and others as payees and then initiating large transfers in an attempt to drain your accounts. They aim to use faster transfer options that can be difficult to recall when fraud is discovered.
MVSB will never contact you and ask you to provide your online banking credentials, passcode or token ID, nor will any other bank. If someone asks for this information, end the conversation and call us directly for assistance at 603.279.7986.
We urge all businesses to:
- Educate your employees about these types of schemes.
- Review your internal procedures for electronic payments and for accepting updates to account and contact information. Implement multi-layer verification processes and controls.
- Practice good password hygiene by requiring complex passwords and updating them on a frequent basis.
- Utilize multifactor authentication for your systems and email accounts.
- Carefully vet all emails that contain links and attachments and only click if you are confident the email is authentic.
We care about keeping businesses safe from online fraud. If you believe your information or accounts may be at risk due to a scam, please contact us immediately so that we can assist you with protecting your accounts.
