The MVSB Fraud Center will never ask you for your login information, your debit card number or other protected information.
Some of our customers have let us know that they received text messages from criminals posing as our Fraud Center. The fraudsters ask about a specific transaction and as for a yes or no response. Shortly after the customer responds “no”, the criminal calls them and tries to get their online banking login and password, debit card information, account details or other protected information.
If you receive this text message, please delete it and let us know by calling 603.279.7986. If you responded and/or gave any of your information to the fraudsters, please reach out to us as soon as possible.