Our Fraud Team has reported an increase in individuals across the country receiving text messages indicating they have unpaid or overdue toll charges. These messages are a scam and recipients should ignore and delete them. If you are unsure and want to verify, reach out to the state’s tolling agency directly using a legitimate phone number or website, not the contact info provided in the text.
The text will offer a way to settle your account, and you will be instructed to click on a link and provide payment information. The fraudster likely will imply a sense of urgency to get you to act quickly. According to cyberscoop.com, the scam is particularly effect because of the low-dollar amount in the message, which people may pay without giving it a second thought – but what the scammers are really after is your credit card and personal information.
Visit the FTC article on Overdue Toll Charge Scams to read more.
If you are a MVSB customer and you are concerned your personal or financial information was compromised due to an overdue toll charge text message scam, please call us directly at 800.922.6872 so that we can assist you with protecting your accounts and identity.